What changes were made to the CATIA Connector save process to prevent data loss?

Answer

To prevent data loss caused by save interruptions (for example, switching windows too quickly after pressing "Save"), a CATIA Connector update was deployed on Wednesday, 5th of November. This update introduces a temporary but safer save mechanism.

Key Changes Implemented

Save Dialog is now mandatory for ALL save operations

  • Previously, the Save Dialog appeared only on the first save to PLM Platform.
  • The follow-up saves were handled via an asynchronous upload mechanism, which has now been removed.

Synchronous save process enforced

  • Users must now wait until the file upload is fully completed before continuing.
  • CATIA Connector icons will no longer blink during the save process.

Save must be explicitly confirmed

  • After clicking Save (or CTRL + S), users must not switch CATIA windows or use CTRL + TAB.
  • Wait until the “Save to PDM?” dialog appears.
  • If the dialog does not appear, click Save again and wait.

  • The save operation is validated only when the dialog informs the user of "Action succeeded" in the button left corner.
  • Do not navigate away to another CATIA window until the process completes.
  • You may then safely close the dialog.

Save Dialog Feedback Types

The Save Dialog Summary may show different feedback:

Type 1 – Modifications to an existing PLM document are being saved.
Type 2 – A new document is being saved; the PDM Create window will open after Save.
Type 3 – No save occurs because the document is read-only (unclaimed; “Locked By” is empty).
Type 4 – The operation shows Create, but the document already exists in PLM.

  • If the CATIA Part Number starts with “ST” and no duplicate operation was performed, the document is not recognized by the connector and will be saved under a new reference.