How To for PLM
The “Life Cycle” command displays a map of the life cycle of the object from which the command is launched.
Documents, CAD documents and parts share the same life cycle.
The same map is therefore displayed for all three types of objects.
On the map, the object's current status is shown by a yellow square, not to be confused with the "In Review" status icon.
The “Versions” command grants you access to view all of the versions of a given object.
From the pop up window you can open an old version of the object in a new PLM window. It is also possible to compare two versions using the split screen function, the icon looks like:
This function is not available for folders, which do not exist in multiple versions.
The "History" command shows you an object's modification history, across all its versions.
The history window displays the dates when actions were taken in relation to the object, as well as other information.
The fields can be customized using the "Refine" and "Display" / "Save Layout" buttons.
The “Where Used” command opens a new window showing where the selected object (in the selected version) is used. Structural links (children → parent links with objects of the same kind) are shown, as are links to objects of different kinds (e.g. a CAD document to a part, a CAD document or part to a folder, etc.). This is bottom-up navigation.
To see the example, follow the document below (page 27).
The “Structure Browser” function allows you to view the structure of the selected object. You can open or close the nodes by clicking on the + or – to the left of each node. With the blue + and – at the top left of the window, you can open or close all the nodes at once.
To read more about this, follow the document below (page 25).
The platform has a table of contents (TOC) on the left hand side. From here you can find all the options to navigate through the PLM to search and create objects.
The platform is navigated using tabs. Every time you open a document, a search or a link, a new tab opens next to the tabs that are already open.
It is largely the same for the four most common types of objects: parts, documents, CAD documents and folders. The menu also exists for other types of objects.
For more information on how to navigate around the PLM interface, and the icons used see the following FAQ.
There are several ways to access the search page, if you want to know more about this procedure, please follow the document below (page 7).
Search Navigation and preferences in the PLM
See other 'searching' how-tos here
To open the quick search function, first open the Navigation Panel, then select the icon corresponding to the type of object you are looking for or use one of the shortcuts in the sidebar.
The quick search can be used to find an object if you know its reference parameter. This means that the quick search only works if you type in the first character(s) of the reference parameter.
Search Navigation and preferences in the PLM
See other 'searching' how-tos here
In CATIA, from the connector toolbar, clicking on the Query icon, you will be able to access the PDM Query dialog and to search for any CAD document previously uploaded to the PLM platform. Once the searched CAD Document has been found and selected, a double-click will open it in CATIA.
Note that the double-click corresponds to an Open as Current.

See the 'Opening' subgroup for related information
See more: Open CAD Document in CATIA
Any CATIA document saved in the PLM platform can be opened from there directly in CATIA. There are various methods, see below:
- From Profile card header

- From the PLM dashboard

- From the CAD Document Profile Card.

- From the profile card more menu

- From a search result grid, using the contextual menu.

See the 'Opening' subgroup for related information
See more: Open CAD Document in CATIA
For support, please send an email to plm-support@cern.ch.
A request will be automatically created in the Service-Now Platform. For urgent/blocking issues, please call the hotline: 160660
For CAD designers, it is also possible to report an issue from the PLM desktop application.
This way, the request created in Service Now will already contain some useful information for the PLM Support Team (PC name, date and time when the applications were launched, CATIA active document reference …).
This is the way to report the problems to be privileged.
Access to the CATIA connector is granted on request, therefore if you have not already done so please complete this form to work with CATIA. Prior to granting you access, we would ask for you to complete the relevant training, please see a link to the learning path to find the best suited course for you.
Once your computer is added in the NSC (to complete this process, the admin or the main user of the computer must accept a request sent via email), you will be able to install the CATIA connector via the CERN CMF installation manager, through the icon as shown in the image below.
Note that only Windows 10 physical machines managed by CMF are eligible for CATIA V5 installation.

To access CATIA via the PLM please press the CATIA icon in the top right of the dashboard screen.
Access to the CATIA connector is granted on request, therefore if you have not already done so please complete this form to work with CATIA. Prior to granting you access, we would ask for you to complete the relevant training, please see a link to the learning path to find the best suited course for you. Once you have been granted access you will have to download the required programs from CMF.
If you do not have the connector installed, or it is an out of date version, you will receive the following message when attempting to launch CATIA through the button on the PLM dashboard. This will remind you which applications must be installed and a link to CMF. There is also a link to documentation explaining the prerequisites required before running this application.
If CATIA is not installed the launch button will be greyed out.
The PLM Responsible Project Groups (RPG) are in most of the cases synchronised with GMS groups (former "e-groups"). These can be managed by users on their own, without assistance from CAD/PLM support, using the GMS application.
Access the Profile Card of the RPG to check if it is synchronised with a GMS group.
Example:
If it is the case, search for the group in GMS and contact the owner / administrator of the group to be included.
Note: for the Design Code roles, the corresponding identities are still owned by CDD. In that case, contact plm.support@cern.ch to be added.
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