Questions or problems

 

 The general support email to contact in order to ask for support is plm-support@cern.ch.  

In case of problems, please consult the How To's page. 

If you don't find the answer to your question, for CATIA support please send an email to catia.support@cern.ch.  

For computing for CAD workstations support (standardizer workstations only), please contact CAE-Workstations.support@cern.ch.  

Additionally, you may call the CAD Hotline for urgent/blocking issues using: 160660  

 

How to get started?

 

If you need help getting started please consult the How To's and pages.   

If you are interested into trainings, please follow the "Training" section.

If you want to know how to get started with PLM, please follow this link. 

If you need any advice concerning the system configuration, please contact catia.support@cern.ch or CAE-Workstations.support@cern.ch.